Skip Navigation LinksThe Library of Congress >> Researchers >> Virtual Programs and Services  
Journeys and crossings, Library of Congress
  Home >> QuestionPoint with Diane Kresh
QuestionPoint: Reference in a Digital World with Diane Kresh

Image of Diane Kresh

Meet Diane Kresh, director for Public Service Collections at the Library of Congress.

Diane Kresh discusses QuestionPoint, a collaborative initiative and online service to create a vision of what reference can be in the twenty-first century.

 View Webcast

 Read a transcript

Library of Congress Web Sites of Interest
Ask A Librarian
Experience Digital reference first-hand. Visit the Library's online reference desk and submit a question to one of our 22 Reading Rooms.
Global Reference Network
Read more about this international network of reference librarians who share their expertise and resources with patrons worldwide.
Other Materials of Interest

Carlson, Scott. "New Service Allows the Public to Pose Reference Questions Without Visiting the Library." Chronicle of Higher Education, May 31, 2002.
http://chronicle.com/free/2002/05/2002053101t.htm

Carlson, Scott. "New Service Allows the Public to Pose Reference Questions Without Visiting the Library." Chronicle of Higher Education, May 31, 2002. 
http://chronicle.com/free/2002/05/2002053101t.htm

The Digital Reference Services Bibliography. Maintained by Bernie Sloan, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign.
http://www.lis.uiuc.edu/~b-sloan/digiref.html

Kresh, Diane Nester. "From Sshh to Search Engine: Reference.net on the World Wide Web." Information Technology & Libraries 20, no. 3 (September 2001): 139-42.

-----. "Going Where the Users Are." Powerpoint presentation given at SOLINET, May 10, 2004.

-----. "High Touch or High Tech: The Collaborative Digital Reference Service as a Model for the Future of Reference." Advances in Librarianship 26 (October 2002): 149-73.

-----. "Libraries Meet the World Wide Web: The Collaborative Digital Reference Service." ARL Bimonthly Report 219 (December 2001).
http://www.arl.org/newsltr/219/cdrs.html

-----. "Offering High Quality Reference Service on the Web: The Collaborative Digital Reference Service (CDRS)." D-Lib Magazine 6, no. 6 (June 2000).
http://www.dlib.org/dlib/june00/kresh/06kresh.html

QuestionPoint: Collaborative Digital Reference Service.
http://www.questionpoint.org/

Quint, Barbara. "QuestionPoint Marks New Era in Virtual Reference." Information Today, June 10, 2002. 
http://www.infotoday.com/newsbreaks/nb020610-1.htm
The library community has a long understood the importance and power of cooperative work. This article helps to explain the significance of QuestionPoint and the advent of digital reference services to the profession.

  Home >> QuestionPoint with Diane Kresh
 The Library of Congress >> Researchers >> Virtual Programs and Services
  December 23, 2015
Legal | External Link Disclaimer Ask a Librarian